Support Help with our work and apps
How can we help?
For help with a project we delivered or an app we publish, email support@playtonics.studio.
Common questions
How do I get help?
Email support@playtonics.studio with what you were doing, what you expected and what happened. Screenshots help.
How fast do you reply?
Within two business days, usually sooner. Urgent issues during a live event get priority.
I found a bug in one of your apps. Where do I report it?
Email support@playtonics.studio. Include the app name, its version, and your device and operating system.
How do I ask about my data or ask you to delete it?
Email privacy@playtonics.studio. We answer privacy requests within 30 days. See our privacy policy for details.
Do you take on small projects?
Yes, if we can do them well. Tell us what you have in mind at hello@playtonics.studio.